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Quick Jump: Helpful tips | Frequently Asked Questions

Helpful tips

If you don't find what you are looking for, be sure to check back later. Renthelper is always adding new listings and more information.

You can use the search tool to look for a new home. Select the different criteria you are looking for in a new home and then click 'search by criteria'.

You can search by keyword to single out an exact address or property contact.

Registering with Renthelper gives you access to several great tools that make searching for a place to live much easier. You can post a Housemate Wanted or Subleaser Wanted classified, or keep track of the listings that catch your eye with the Renthelper Housing List!

Address, occupancy and contact information are a matter of public record and have been painstakingly culled from the files of the Athens City Office of Code Enforcement.
If you have found information that you know is wrong or outdated, please contact us.


Frequently Asked Questions about Renthelper

Q. In browsing through the Renthelper Directory I found a listing that has wrong or outdated information. What should I do? Should I call the Athens City Office of Code Enforcement and complain?
A. If you have found information that you know is wrong or outdated, please contact us with the details. Please include as much information as possible: address, contact name, ect.. It is our intention and desire to provide correct and up-to-date information on all records in our Directory. Renthelper staff regularly review the many records in the online Directory to ensure accuracy.
Do not call the Athens City Office of Code Enforcement with complaints regarding information or service found at this website. They are not responsible or affiliated with Renthelper (www.Renthelper.net) in any way. While information is gathered from their official records, this information is then kept in a private database and managed by Renthelper employees only.

Q. Does Renthelper own or manage any rental properties in the Athens, Ohio area? Can I rent property from Renthelper directly?
A. Renthelper staff do not own or manage any rental housing, and are prohibited by our charter from doing so.
Renthelper is first and foremost a public rental directory, and we feel that owning or managing rental properties would compromise our objective position as a provider of current and accurate housing information. It is our mission to provide cutting edge tools and services to allow the free flow of housing information for the benefit and improvement of all.

Q. I was browsing through the Renthelper website and it mentioned 'List View'. What is List View?
A. The Renthelper Directory contains well over 3000 address listings of various types and amounts of detail. This mountain of information is best shown in a compact list format that quickly shows important elements without taking up too much space.
The most common List View looks like this:

reverse
bedrooms
address
rent
period
distance
utilities
parking
pets
contact
status

1
.
1025
quarterly
longdrive
included
maybe
maybe
Joe Public, 555-555-5555
Available Whenever
    For Rent, 1 Infinite Loop, Athens, Oh More...

Blue, underlined text is actually a link that can tell the Renthlper system to perform a different task. Clicking on any of the criteria titles (ex. Bedrooms , Rent, Period...) will tell the List to resort itself based on that criteria. So clicking on Rent will cause the list to resort by the amount of Rent. Clicking on Pets will make the list resort by whether the address accepts pets, yes or no.
Clicking on the Contact Name will bring up a Manager Report, and list all properties in the Renthelper Directory that are registered to that contact. More detailed contact information is also provided in the Manager Report.
To get more detail about an individual property you can click on More..., this will bring up the Item View for that property.

Q. I also saw 'Item View' mentioned. What is Item View?
A. Despite how useful and efficient the List View is at presenting information it does have its drawbacks. Lots of information is crammed into a small space and some long forms of information must be left out for the sack of brevity. Item View is a way of showing an individual address listing and providing more information in an easier to read and understand format.
The most common Item View looks like this:

add to my list

View Floor Plan
View Sample Lease
View Map to this Location
For Rent, 1 Infinite Loop, Athens, OH
This is open text area giving you the opportunity to say how great this house or apartment is, or mention special conditions about the lease, rent and other things.
bedrooms 1
rent 1025
period quarterly
distance longdrive
utilities included
parking maybe
pets maybe
contact
View my other properties.
Public Rental Company
Joe Public
555-555-5555
1 Billion Street
Athens, Oh
45701
Send me an email.
Visit my website.
status Available Whenever
extras Air Conditioning, Cable, Furnished, Dishwasher, Internet Access, Washer/Dryer, Microwave, Wheelchair Access
.

Recommend this property to a friend.



Q. What does the Bold feature look like in the Directory?
A. You listing will get more attention when it is easier to see with bold text. Here is what it would look like.

reverse
bedrooms
address
rent
period
distance
utilities
parking
pets
contact
status

1
.
1025
quarterly
longdrive
included
maybe
maybe
Joe Public, 555-555-5555
Available Whenever
    For Rent, 1 Infinite Loop, Athens, Oh More...


Q. What does the Highlight feature look like in the Directory?
A. You listing will get more attention when it is highlighted and easier to see. Here is what it would look like.

reverse
bedrooms
address
rent
period
distance
utilities
parking
pets
contact
status

1
.
1025
quarterly
longdrive
included
maybe
maybe
Joe Public, 555-555-5555
Available Whenever
    For Rent, 1 Infinite Loop, Athens, Oh More...

Q. Does Renthelper keep track of all my Account Information changes?
A. No. If you choose to change the contact information that you use in your Renthelper Account then that is your business. However, abuse of the system will not be tolerated and can lead to suspension of priviledges.

Q. Can I change my registered email address?
A. No. You cannot change your registered email address. Just as your Username must be unique in the system, so must your email address.

Q. What is the Renthelper eNewsletter?
A. Periodically Renthelper will publish new articles and resources to the website, and this information can be emailed to you in the form of an email newsletter. The eNewsletter will be published no more then once a week and is a service to keep you informed of developments here at the site, new features or partnerships. The Renthelper eNewsletter is totally different from the Housing Update Reports that are sent at your request by your Renthelper Account.

Q. What is the Renthelper List?
A. The Renthelper List is a virtual list maintained by your Renthelper Account. When you register with Renthelper Services you are given the ability to add or remove items from the Renthelper Directory to and from your virtual list. This allows you to create a smaller, more manageable set of directory listings that match your housing needs and preferences. Housing listings in the Renthelper Directory can be added to your Renthlper List by clicking the 'add to my list' links in the Item View of any directory/classified listing.
You can add and remove items manually when browsing through the Renthelper Directory or you can set up Housing Alerts and have the Renthelper system do it automatically.
Your Renthelper List can keep up to 50 items and when working with your Housing Alerts will automatically remove older poorer matching items in favor of newer better matching items.

Q. I've noticed that many listings in the Renthelper Directory only have occupancy, address and manager/owner contact information. Where is all the other information?
A. Address, occupancy and contact information are a matter of public record and have been painstakingly culled from the files of the Athens City Office of Code Enforcement. This basic information is provided by Renthelper free to the public for all rental properties registered with the Athens City Office of Code Enforcement. All other information must be provided by the property owner, manager, or resident, depending on type of listing/classified.
For Rent and Room for Rent listings placed by owners or property managers are a paid service.
Housemate Wanted and Subleaser Wanted listings/classifieds are a free service provided by Renthelper.

Q. I am a rental property owner/manager and my property is not listed in your Renthelper Directory. How can I get my property, or properties, listed?
A. Address, legal occupancy, and contact information for all properties registered to the Athens City Office of Code Enforcement are provided free of charge as a service of Renthelper. If you find that a property that you manage or own is not listed please feel free to
send us this basic information and we will add it to our Directory. All such submissions will be double checked against the official Code Enforcement records at 28 Curran, Athens Ohio. If a property is not registered with the Athens City Office of Code Enforcement, and does not have an official record, it is not eligible for a free basic listing. However, any property is eligible for a paid detailed listing.

Q. I am a rental property manager/owner and I understand the difference between the free basic listings and paid detailed listings. How can I get my property listed with more detail? Should I just go ahead and start posting free Subleaser Wanted/Housemate Wanted classifieds to get peoples attention?
A. You should register for Renthelper Professional Services, a set of web based tools that will allow anyone with a web browser to add, change and track property listings in the Renthelper Directory. The free Renthelper Accounts do not allow multiple classifieds. If you are a property owner or manager with a house or apartment that does need a subleaser or housemate please inform your tenent to post their needs themselves.

About Renthelper
Renthelper is a project intended to ease the process of finding adequate rental housing in the Athens, Ohio area.
Positive suggestions, comments or offers of money can be sent to
good (-at-) renthelper.net.
Negative complaining, insults or questions about sanity can be sent to
bad (-at-) renthelper.net.
Postal address:
Renthelper
P.O. Box 2310
Athens, Ohio
45701

All correspondence will be carefully read for hidden meaning.



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